How to Connect Pabbly to BotSailor and Send Data to Gmail Automatically

Pabbly Connect allows you to automate tasks between apps without any code. With BotSailor, you can send subscriber data (like name, phone, email, or custom responses) to Pabbly, and then forward that information to Gmail—automatically.

This guide will show you how to:

• Connect BotSailor with Pabbly using HTTP API (outbound webhook)
• Receive data in Pabbly
• Send that data to a Gmail address using the Gmail integration

What You'll Need

• A Pabbly Connect account
• A BotSailor Pro or higher plan with HTTP API Integration access
• A connected WhatsApp or other chatbot flow in BotSailor
• A Gmail account (preferably with access enabled for third-party apps)

Overview

Flow Logic:

• A user interacts with your chatbot in BotSailor (e.g., submits a form)
• BotSailor sends the data to Pabbly via an HTTP API step
• Pabbly receives the data and sends a formatted email to Gmail

🔹 Step 1: Create a Pabbly Flow

• Go to your Pabbly Connect dashboard
• Click “Create Workflow”
• Name it (e.g., "BotSailor")
• For the Trigger, choose “Webhook”
• Pabbly will generate a Webhook URL — copy this

🔹 Step 2: Add Pabbly Webhook in BotSailor

• Open your BotSailor Dashboard
• Go to Bot Manager > HTTP API Integration
• Click “Create New Integration”
• Fill out the fields:
  
  
  • Integration Type: POST
  • Name: e.g., “Pabbly”
  • API Endpoint URL: Paste the Webhook URL from Pabbly
  • Headers (Optional): Leave blank (unless using authentication)
  • Fie
    • subscriber_name
    • subscriber_email
    • Any custom fields you’ve collected via input flow

• Press verify connection button
• Scroll down and capture raw data
• Then save the connection

🔹 Step 3: Add API Step to Your Bot Flow

• Go to your chatbot’s Flow Builder
• Add a new step of type “Send HTTP API”
• Choose your newly created Pabbly integration
• Connect this step after your input form or trigger point
• Save and publish the flow

Now, when a user reaches that step, BotSailor will send the data to Pabbly.

🔹 Step 4: Test connection in Pabbly

• After created the flow go to back to pabbly
• Select capture response
• Then trigger the flow you previously created for test
• Your data will display on pabbly

🔹 Step 5: Set Up Gmail Action in Pabbly

Once Pabbly receives a test webhook from BotSailor, continue the workflow:

• Add a new Action Step
• Search and select “Gmail”
• Choose the action “Send Email”
• Connect your Gmail account (follow the OAuth prompts)
• Fill out the email configuration:
  
  
  • To: Your Gmail address or any desired recipient
  • Subject: e.g., “New WhatsApp Lead from BotSailor”
• Save and test the workflow

Your connection is done. If you face any difficulties or error please contact at our support for technical assistance ( support link )

Final Result

Whenever a user interacts with your bot and submits information:

• BotSailor sends that data to Pabbly instantly
• Pabbly uses it to send a Gmail message with all relevant details
• You get notified in real-time via email!

Use Case Examples

• Send lead data collected via WhatsApp to your sales team’s Gmail
• Email customer support when someone reports an issue via chatbot
• Forward inquiries from website bots directly to your inbox

FAQ

Can I send to multiple Gmail addresses?
 Yes. You can enter multiple recipients separated by commas in the Gmail action.

Can I use other email services like Outlook or Zoho Mail?
 Yes, Pabbly supports Outlook, SMTP, and other services. Just replace the Gmail step with your preferred provider.

Does BotSailor support incoming data from Pabbly?
 Yes. You can use BotSailor’s Inbound Webhook to receive data from Pabbly and trigger flows based on external actions.

What happens if the email fails to send?
 Pabbly will log the error. You can view the history and set fallback actions (e.g., retry, send alert).

Is this real-time?
 Yes. The data is sent and received instantly between BotSailor and Pabbly, and the Gmail is sent within seconds.